My brother is a FedEx driver and puts in some serious hours this time of year. While it's no excuse for being so thoughtless, that driver was likely stressed beyond belief and having a terrible day. I can see both sides but I won't lie, if it was my package I would be fuming.
Not to excuse the driver, but you have to know the pressure to perform to a set delivery "standard" set by the company has got to be difficult this time of year. I highly suspect he has some sort of timetable within which to deliver packages and probably too many to deliver in a careful manner set by some bean counter. The bean counter is in turn paid to help keep costs under control in order to make profits look the best they can. Gotta keep that stock price up! In short....caveat emptor. And if you REALLY want your monitor delivered safely, use the best possible courier service available. Your own 2 arms.
Be that as it may, it was a 4ft wrought iron fence. He could have lowered it over and cost him another 5 seconds.
This. I don't understand this, "I don't want to make excuses for him but...". People are acting like his only other option was to walk 5 miles in the opposite direction and wait another hour for someone to open the door. Geez, just be a little bit more prudent with a $1000 package...he's not going to lose that much productivity spending 5 seconds more on each delivery.
From the title this thread was gonna be about how a FedEx delivery man was mugged, have his truck stolen by thugs and consequently ran over innocent pedestrians and ends in the truck catching fire and everything inside burns.
My buddy who works for UPS said "Fragile" means to throw around. Kind of sad and embarrassing if you ask me. There's no way in hell I'd ever do that. During this time of year my buddy makes almost 200 stops a day. F that.
or a house for that matter. When is the last time you have seen UPS or Fedex mess up a homeless guy's package?
UPS trying to out-do Fed-EX. http://www.youtube.com/watch?v=ViInV_raeXk <iframe width="560" height="315" src="http://www.youtube.com/embed/ViInV_raeXk" frameborder="0" allowfullscreen></iframe>
Honestly, with the thread title I thought somebody got into a fight or something; not ticked-off service worker slacks off on job. If they're anything like UPS, they have re-delivery distribution centers and the shipping ain't cheap, they should have definitely just left the sticker.
Seriously? Okay well in that case it took him 6 seconds to walk from the truck to the gate. He could have sprinted with the package and then slowly lowered it down. He could have made up 3-4 seconds on the sprint. Add in the extra 5 seconds of handling with care and the net result is an extra 2 seconds spent on the delivery. So are you saying 2 seconds on each delivery is going to cost him his job? People are just excusing his laziness..
He's a dumb ass who needed to be fired. There. Not excusing him. Satisfied now? Now that THATS outta the way.... its also true that companies like FedEx, UPS, and others also set these situations up by consistently pushing the envelope on what can and can't be done. Employees become stressed, then frustrated, then angry even downright vengeful when asked to produce at a rate that goes too far. And in this day and age of protecting the almighty stock price, cost cutting is king.
Here's what expected from UPS drivers. "You take 15.5 seconds to carry out "selection," the prescribed 12-step process that starts with parking the vehicle and ends when you step off the package car, delivery in hand. It's all laid out in UPS's "340 methods" - a detailed manual of rules and routines that, until now, was taught to UPS's legions of driver candidates in two weeks of lectures." If you take 20.5 seconds to do that routine, you won't be getting hired. Ringing doorbell and waiting for answer will take much more than 5 seconds.
Knowing how large companies treat their employees, the answer is absolutely. I'm just about positive that every FedEx driver is evaluated based on how many packages are delivered per hour, not just per day, and that an extra two seconds per delivery would add up quickly. I'm not excusing his behavior. I think it was deplorable. But we have to look at the bigger picture, and ask why he's getting sloppy, and that reason might have more to do with being overworked than with being lazy. Let's not forget that this guy is part of the 99%, and that FedEx is part of the 1%, and that if one of their workers is stressed out and making mistakes, it might be because of how FedEx treat their drivers more than which drivers they hire. I'd like to know more before I pass judgement.
Same here, my UPS guy knows me all too well. I order nearly everything I buy on Amazon. Guy works his ass off. He told me he's worked 16 hour days for about the past six weeks.
