Need advice on ebay purchase; didnt receive item

AB423 · Feb 20, 2014

When you filed a complaint, what was the reason you chose for your complaint? I would think if you filed it as seller sent wrong item that it would be under the ebay protection plan since he technically did send you a Walmart gift card instead of an Academy one.

juicystream · Feb 20, 2014

emoreland said: ↑

How was I a bit foolish to think I would be covered? This gift card is just like any other item on ebay. If the item were product x, for example and the buyer sent me product y, it would still be a scam and i should still be covered by ebay/paypal.

As far as taking it further...I have done all that I can and escalated the matter as far as they can take it. I think the only thing left for me is to file a police report since I have his home address.
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Gift Cards aren't mentioned on Ebay's Buyer Protection page. I think they are covered.

Did you file the dispute online?

VanityHalfBlack · Feb 20, 2014

emoreland said: ↑

I was looking at a really nice treadmill at Academy sports and thought I would check ebay and save a little $ by buying a giftcard. I found a 300.00 for 265.00 delivered. I figured that since I use paypal and their "purchase guarantee" is posted on the auction that I am covered in case the seller decides not to cooperate. So I have all of this communication with the seller telling him that Ive sent payment through paypal and I will leave feedback when I get the card.

Well, basically the guy gives me every excuse in the book and I get tired of it and file a dispute with Paypal. I also file a case with ebay. A couple days later, I get the package in the mail. Thing is, its not an Academy gift card. Its a walmart card with a balance of .64 cents so basically it was a scam. I tell paypal and ebay about it and they give me the run-around. Basically they tell me that its my word against his and that their policy excludes giftcards.

I am furious at this point so I contact my bank and they too, give me the same excuse. So what good is their "buyer protection" if the seller can rip me off like this? What other recourse do I have? The only thing I can think of is filing a police report but will they have any power to do anything? The guy lives in alabama. 265.00 isnt a fortune but its enough money that Im willing to fight over. Any ideas?
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First did you check his feedback? Always start with the feedback and look at past items he has successfully sold on ebay with a good rating.

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Need advice on ebay purchase; didnt receive item

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