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Bank Teller Screwed Up and 'Lost' my Driver's License - Anything I can do?

Discussion in 'BBS Hangout' started by dharocks, Feb 9, 2016.

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  1. ind0fo0

    ind0fo0 Contributing Member

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    I'm clearly in the minority here, but why are you so mad? Just go online and order a new ID from DPS. It takes like a week - big deal.
     
    #41 ind0fo0, Feb 10, 2016
  2. Mr. Brightside

    Mr. Brightside Contributing Member

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    It appears your ID is in a lock box.
     
    #42 Mr. Brightside, Feb 10, 2016
  3. Rocket River

    Rocket River Member

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    Don't take a NO from someone who cannot SAY YES

    The issue is she not so much passing the buck as much
    She simply cannot do anything about it
    More than likely she cannot give you a time frame because they won't give her one



    Rocket River
     
    #43 Rocket River, Feb 10, 2016
    1 person likes this.
  4. JuanValdez

    JuanValdez Contributing Member

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    Agree with this. She created the problem, but she is not empowered to fix it. Don't bother giving her grief about it. But do escalate to someone who is empowered.
     
    #44 JuanValdez, Feb 10, 2016
    1 person likes this.
  5. bobrek

    bobrek Politics belong in the D & D

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    This is from his original post:

    Given that my passport is expired, right now I have no valid government-issued ID, no idea when I'll get my license back, and unless I get my parents to mail me my birth certificate (I know, I know, I should have it anyway) or order a certified copy, no 4-point document to get a replacement at the MVC.

    So, while it may not be a BIG deal, it is a big deal for his circumstance.
     
    #45 bobrek, Feb 10, 2016
  6. HR Dept

    HR Dept Contributing Member

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    The universe has your ID now. It's gone and it's not coming back.
     
    #46 HR Dept, Feb 10, 2016
  7. davo

    davo Contributing Member

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    This sort of incompetence drives me batsh1t crazy. Tell the Manager at if you don't get your ID within the next few hours then you will a) file a stolen property report with the police and b) Tell the regional Manager you have done so.

    Because you know the next thing you will hear is that they accidentally sent it to the shredder....
     
    #47 davo, Feb 10, 2016
    1 person likes this.
  8. astros99

    astros99 Contributing Member

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    I used to work at a bank and this actually happens alot, especially through the drive thru
     
    #48 astros99, Feb 11, 2016
  9. dharocks

    dharocks Contributing Member

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    UPDATE:

    I called the corporate HQ yesterday and explained the situation, pointing out that I've been a customer ever since they expanded to my region. Emphasized that in addition to my checking and money market accounts, I had opened CDs in the past and I invest through TD Ameritrade. Also told them that I was aware that Iron Mountain charges an on-call service fee for any nonscheduled visits, and that I was suspicious that the branch was just stalling to avoid paying it (thanks HP).

    At the end I threatened them with an identity theft report and the closure of all my accounts if I didn't get my license back by the end of the business day.

    Within two hours I got a voicemail from my local branch, telling me that the earliest they could get someone over would be the next morning, but that I'd be compensated for my inconvenience (which I didn't ask for when I called corporate to complain). Picked up my ID after work and a $100 visa gift card. Drinks are on TD tonight.

    Thanks guys. Rep to all who offered advice (without calling me a p***y, lol).
     
    #49 dharocks, Feb 11, 2016
    2 people like this.
  10. Victorious

    Victorious Member

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    setup apple/android pay so at least you'll have that in a situation like this. safer than using cards too
     
    #50 Victorious, Feb 11, 2016
  11. CCity Zero

    CCity Zero Member

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    Nice win, I know playing the nice guy works sometimes, but enough is enough... I mean Wtf did the bank think you were going to do with no ID??? I always start out nice.... But typically have to go over the rep.
     
    #51 CCity Zero, Feb 11, 2016
  12. DudeWah

    DudeWah Member

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    To be fair, you were being a p***y and overly worried about the consequences to the lower level employee. Everything was said with good intentions. You're welcome. ;)
     
    #52 DudeWah, Feb 11, 2016
  13. ferrari77

    ferrari77 Contributing Member

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    What is the name of the bank?
     
    #53 ferrari77, Feb 12, 2016
  14. peleincubus

    peleincubus Member

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    [​IMG]
     
    #54 peleincubus, Feb 12, 2016
    2 people like this.
  15. JuanValdez

    JuanValdez Contributing Member

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    Sounds like you did a good job at being a hard-ass in the end, and it worked. Good job and congrats.
     
    #55 JuanValdez, Feb 12, 2016
  16. tehG l i d e

    tehG l i d e Member

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    *High five*
     
    #56 tehG l i d e, Feb 12, 2016
  17. CometsWin

    CometsWin Breaker Breaker One Nine

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    Now rob the bank! They'll never suspect you.
     
    #57 CometsWin, Feb 12, 2016
  18. Jontro

    Jontro Member

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    Switch to Bank of America. cus 'Murica!
     
    #58 Jontro, Feb 12, 2016
  19. HR Dept

    HR Dept Contributing Member

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    If you ha e a mattress I'm not sure why you're using a bank to begin with.
     
    #59 HR Dept, Feb 12, 2016
  20. ferrari77

    ferrari77 Contributing Member

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    I don't think the OP mentioned a 419 scheme being involved.
     
    #60 ferrari77, Feb 13, 2016
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