Client of mine in the home service industry had their biggest sales March in a decade. High ticket sales too. Fewer leads coming, but the leads are hotter. Ready to buy. Tire kickers have been eliminated.
My cousin does B2B (Education) sales for Microsoft and said in 2 weeks she sold what she normally does in a quarter. I do straight cold calling, so this has been... fun.
B2B is definitely gotten tougher because no one wants to commit to millions of dollars when they don't know what business is going to be like 6 months down the road. Postponing decisions.
I sell commercial kitchen ventilation. Not affected yet...but it will be. After the 2 week shutdown post-Harvey, a lot of the restaurants that were teetering on the edge took their insurance money and closed. It flooded (excuse the pun) the market with used equipment and ready-to-go spaces. Now extrapolate that nationally. It's going to be a tough market once this is over. We'll all be fighting for scraps and all of the public work we can find (that money is already there from previous bonds). Add to it, in this market, the massive hit O&G is taking. Not going to be a fun fiscal 2021 (started today).
I certainly empathize with my team and our clients during this crazy time. When to call? Is it insensitive to our clients? How hard do you push your clients/team for a deal?! Just bonkers. Hope everyone is doing well!
I’ve been sending out “advice emails” with lists to resources for restaurants with a nice note at the end “if you’d like to see how our services could help you, let’s set up a time to chat”. luckily my company is doing a ton of webinars this month so I’ve been linking prospects to them. Strangely I may have my best month ever, by deal count but not by deal size. But last month I hit a 0. All my pending deals pushed it back when everything went crazy.
I've had two morons just in the last week knock on my door. One roofing, the other was landscape or some crap. Next time I will answer exclusively by cranking up my chainsaw.
Though dated, still a must watch for all sales professionals. I equate it more to inside sales, but everyone definitely needs to make calls and everyone still wants the golden leads!
Not in Sales, but I'm in Marketing which supports Sales. Kind of crazy right now, since we have to basically scrap all of our creative ideas for existing campaigns and go with more of a "we are here for you" tone. I have to laugh at all the tone-deaf companies out there who AREN'T doing this. I got an email for half price tickets to Pleasure Pier yesterday. Nice marketing effort, Tillman.
I'm a lead gen bro and those Ed Harris types always blame the lead quality even though I can look in SalesForce and see everyone else is closing 30% on the same leads.
That 30% conversion rate is why we coach to build 3x pipeline. Just like in baseball, even the best hitters fail to get a knock 70% of the time. Continued best of luck to you and the rest of those in the game on this thread!
