[June 2017] Best/Cheapest Cable and Internet providers

I LOVE DirecTV but hate their internet. It might just be my experience because I know some people that haven't any problems at all, but our internet goes down constantly. I've had a technician out to my house three times in 8 months and they have changed our modem each time.

And their customer service is completely awful. It's like talking to wall.

My favorite internet company is New Wave. I never had a problem with them. They aren't exactly the cheapest, though. We ended up switching to AT&T because they were cheaper and it would put our Cable, Mobile, and internet all on one bill.

 

Have Uverse and so far not many complaints. You definitely won't have a problem with them if you're not worried about losing channels as their basic (standard) channels package really sucks... don't even get NBA or MLB TV.

But other than that pretty fair; customer service aren't idiots or dipwads like Comcast (had to deal with those guys far too many times in the past), doesn't go out if you experience inclement weather, and their prices are pretty affordable.

Good luck!

 

It does every once in a while but it never really lasts long.

 

Hate comcast xfinity. I should really take a look at dumping them.

 

I'm not sure U-Verse is available for new AT&T customers. You might have to go with DirectTV.

I've had U-Verse since dumping Comcast after Ike. Except for a rough patch for 3-4 months early last year, no complaints. Internet isn't as fast as Comcast but their top tier is great and almost NEVER goes out. HD resolution isn't as sharp as DirectTV but it's more than good enough for me. Needless to say their customer service blows Comcast away by 30 miles.

They want me to switch to DirectTV but one of the techs that came out last year said don't do it.

 

I used to complain about Comcast... then I moved to an area that is only supported by Consolidated. Despite buying Gig in an area that has fiber, internet speeds are woefully slow (230 down, 190 up... I can get 300 on my phone on occasion). They have fewer TV offerings, fewer On Demand and customer services seems to be run out a barn in the midwest. I long for getting Comcast back (always hear rumors that they will enter this area).

 

Exactly, its for both internet (WiFi) and cable connection.

I don't have many complaints on their internet service either. We live in a two story home and they installed the modem all the way upstairs in my walk in closet, which is quite a distance from the living room, kitchen, and man cave that we all spend most our time at downstairs. Still reaches us with no problem and when we have multiple devices added it shows no signs of lag.

El Rey? What comes on that network... your telenovelas?

 

Dropped Spectrum Time Warner's cable package and stuck with just the 100MB/s down internet a few days ago. It's a little weird not having TV right now, but I'll buy an OTA antenna soon.

Cut the bill from $168 to $75ish.

 

Ever think about just cutting the cord? I kept Comcast's internet and stream all my shows from KODI. I was even able to stream all the rockets games for free. Currently I am paying $49 a month total.

 

This is woefully slow? Comcast "gigabit" service is up to 1GB download and 35 (yes 35mbps) UP? At least your upload speed is fast as heck. You're likely only getting those speeds because you're over wireless?

Here's my woefully slow at&t

 

OP. The easiest thing to do is just dial Xfinity support and tell the IVR you're going to cancel service. Get over to retentions, tell them you're considering leaving them, mention a legitimate new customer deal from a competitor like AT&T/DirecTV and they'll budge.

if they don't, just switch to DirecTV (Uverse picture quality sucks ass), and keep the xfinity internet.

 

Cable companies are the worst. Is there any other industry that you have to call every 3 months to keep your bill from rising?

When I cancelled my cable with Spectrum/Time Warner, they offered me a retention deal that was actually pretty decent and said the price was good for 12mo. I politely declined. When pressed, I told them that I was sick and tired of the price creep every 3mo and that I found it dishonest. Spectrum said that Time Warner's model (who they had recently acquired) was to have overlapping, stacking discounts that could expire every 3 months and that TWC just expected their customers to call every three months to bargain the rates back down.

I told them that was absolutely ludicrous and a waste of time. The Spectrum customer rep even agreed and said that Spectrum got rid of that policy and will offer guaranteed rates for 12mo, with the caveat that the rates wouldn't be as low as TWC's were.

It's been an adjustment not having cable tv (I really want to watch the astros/rangers games right now), but ultimately I think I'll be totally fine. I've found myself binging absolutely mind-numbing stuff like HGTV or Travel Channel or Food Network. I will make better use of the Netflix subscription I already pay for.

 

For the people complaining about not getting the internet speed they paid for, are you guys sure you have a modem/router that supports the speed you're paying for?

I was paying for Ultimate 200 internet with my doubleplay package but I never got close to that speed. The TWC guy came out, checked out the hardware and told me my modem (which I own) limited me to 100Mb/s and my router (probably 7 years old) further limited me to around 60 MB/s.

He said it was impossible to get the speeds I was paying for and that unless I upgraded to the newest modem and router combination (probably ~$300) that TWC wouldn't take responsibility for not getting the speeds I paid for.

 

I'm in the same exact boat. I like the Dtv but the Uverse internet is crap. Out here in The Woodlands, we still don't have access to their top speeds...but I will be able to move to their 75 mgbs plan soon (have to wait until 6/12 for some reason). The price comes out better than what I was paying for the 45 plan as a bundle with tv and wireless.